Any personal data or sensitive personal data provided by you to us will
be held and processed in accordance with The Data Protection Principles
set out in the Data Protection Act 1998.
BROADBAND FOR SCOTLAND
Broadband for Scotland are committed to protecting the privacy of our
website visitors. Our relationship with you is valuable and we understand
the importance you place on the privacy and security of information which
personally identifies you. Please read the following in order to learn
applies to this website. Other websites to which this website links are
your personal information or any questions on our use of the information,
please contact firstname.lastname@example.org.
1. Why we require your information
Broadband for Scotland will collect information personally identifiable
information about for you when you register with us for the following
- to process your pre-registration (and aggregate demand for broadband)
- if requested we will pass postcode details only to broadband suppliers
- the information you provide will not be used for marketing purposes
- to provide you with news of your exchange status
- to provide you with information on broadband in Scotland.
We ask you for personal data only when it is needed to provide a service
or information you have enquired about or asked us to provide or to respond
to your request for information. You do not need to provide us with personal
data simply to browse our site.
2. What information do we collect?
We will collect information from you in the following circumstances:
Some areas of our website require you to be registered with us prior to
access being made available to obtain certain services. Our registration
process involves providing us with your name, address, telephone and e-mail
address and we may also request some optional information on your family,
lifestyle, employment status and social circumstances. We use this information
to provide you with the service you have requested or to answer your queries.
Subscriptions and Newsletters
Users of our website can register for e-mail news updates. This service
is entirely optional and you may unsubscribe at any time by contacting
We may request optional information from you on our registration forms.
We request this optional information so that we may serve you better (eg
to provide more tailored information to you) and so that we may understand
our users better (eg through internal research, data analysis and market
research). If we request this additional information from you we will
identify it as optional.
There are various technologies, including one called "cookies"
which can be used to provide you with tailored information from a website.
A cookie is a small data file that certain websites write to your hard
drive when you visit them. The only personal information a cookie can
obtain is information a user supplies him or herself. A cookie can’t
read data off your hard disk or read cookie files created by other sites.
Cookies, however, enhance our website performance in a number of ways
including providing a secure way for us to verify your identity during
your visit to our website and personalising your experience on our site
making it more convenient for you. The Broadband for Business website
to maintain the open menus as you move between pages or for remembering
user names and preferences if applicable. These are used only when you
web browser and you do not need to have cookies turned on to successfully
use our service. Most browsers are defaulted to accept and maintain cookies
and you can set your browser to notify you when you receive a cookie,
giving you the chance to decide whether to accept it or not.
Website Usage Data
With or without cookies, our website keeps track of usage data, such as
the source address that the page request is coming from (i.e. your IP
address, domain name), date and time of the page request, the referring
website (if any) and other parameters in the URL (eg search criteria).
We use this data to better understand website usage so we know what areas
of our website users prefer. This information is stored in log files and
is used for aggregated and statistical reporting but is not attributed
to you as an individual.
We recognise industry standards and employ security safeguards to protect
information from unauthorised access and misuse. We use the most accurate
and current information you provide in order to process your request.
This is done to help protect you from unauthorised use of the information
you are sending to our server.
What information do we share?
There are times when we are required to share the information we learn
from you with other parties. We do not sell or rent this information to
others but will send personally identifiable information about you to
other companies or people in the following situations:-
Broadband for Scotland will share your information with professional advisors,
strategic partners, survey and research organisations, and other individuals
and organisations whom we employ to perform functions in certain situations
on our behalf. Examples of these functions include sending postal mail,
faxes and e-mail, providing marketing assistance in data analysis, providing
services, and following up on enquiries (including by phone, e-mail, post
or fax). These agents have access to the personal information required
in order to perform their functions but may not use it for any other purpose.
Compliance with law
We will release personal information where we are required to by law or
by the regulations and other rules (including auditing requirements) to
which we are subject.
Other than in the above situations you will receive notice from us when
your personal information might go to third parties and you will have
the opportunity to decide not to share that information.
We may edit this policy from time to time. If we make any substantial
changes we will notify you by posting a prominent announcement on our
Questions or suggestions
If you have any questions or suggestions regarding this policy, have any
concerns about the practices of our website or believe we are not properly
Should you at any time wish us to remove your personal details from our
database please contact Broadband for Scotland, Union House, 19 Inverleith
Terrace, Edinburgh, EH3 5NS or e-mail email@example.com.
You have the right to ask for a copy of the information held by us in
our records in return for which we may charge a small fee. You also have
the right to require us to correct any inaccuracies in your information.