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Questions to consider when choosing broadband

When choosing broadband, itís important that you get a package that meets your needs. The following 10 questions will help you understand what broadband package suits you.
  • What download speed do you want?
    512k (10 times faster than dial-up), 1Mb, 2Mb, (40 times faster), 4Mb, 8Mb, 10Mb

    The higher the speed the faster you can download information.
  • What kind of broadband connection do you want?
    ADSL, Cable Modem, Satellite, Fixed Wireless

    The type of broadband connection available to you will depend on where you live. Our Find a Supplier tool will show you whatís available where you live.
  • Do you want a capped or unlimited download service?
    A capped service can be cheaper, but may restrict how much you can download each month.
  • What length of contract would you like?
    1 month, 3 months, 12 months

    Normally, the longer the contract, the cheaper the price. Be careful though as you have to wait longer before you can cancel the contract and/or move to another supplier.
  • What is your monthly budget for broadband?
    Most broadband suppliers offer various packages to suit different budgets. If you know your monthly budget, then you can save time by not looking at everything on offer.
  • Would you like free connection?
    Some broadband suppliers will offer a free connection, while others will charge a fee. Our what it costs section gives more information on which suppliers offer free connection.
  • Would you like a free modem/router?
    Like connection, some broadband suppliers offer free equipment to attract customers.

    Note that monthly costs will tend to be higher if the broadband supplier offers free connection/equipment.
  • Do you want to be able to upload and download files at the same speed?
    If this is important to you, you may want to consider a SDSL connection.
  • Do you want a high or low contention ratio?
    The higher the contention ratio, the more broadband users you share bandwidth with.
  • Do you want a minimum level of service in terms of speed and reliability?
    Some suppliers offer higher levels of services at extra cost. If broadband speeds and reliability is important to you, then you should look into the service level agreements for each broadband package.
Answering these questions will give you a better idea of the type of broadband package that you need. Save yourself time, by being clear about what you want.
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